Each mentor will receive complete training in Coaching, Facilitation, and Objective & Key Results (OKR) to support the students in four dimensions: goals and plans, psychology and emotion, academic learning, and role models.
- Goals and plans: Through understanding and evaluating students' strengths and interests, the mentor should work together with students using the OKR to set goals for students’ learning, their personal lives, and career development.
- Psychology and emotion: Focusing on helping students build self-confidence, the mentor should listen to students, identify and analyze their emotional problems, and provide them with psychological support.
- Academic support: The mentor should follow up the students' academic progress, and encourage them to challenge their academic boundaries through academic and teaching resources in and out of MSA.
- Role model: The mentor should share his or her or others' life experiences and insights to inspire students, build a close relationship with them, and connect them to a wider world.